Privacy Policy

Bait Al Galeed ("we," "us," or "our") operates the website baitalgaleed.site (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or request our Air Conditioning, Heating, and Ventilation (HVAC) services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out a contact, scheduling, or inquiry form
• Request a quote or maintenance visit
• Communicate with us via email, WhatsApp, or phone

This may include your name, email address, phone number, location address for services, and any other relevant project details.

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Device identifiers

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and fulfill HVAC installations, maintenance, and repair services
• To respond to your inquiries and provide customer support
• To provide you with accurate service quotes and capacity estimates
• To improve and personalize your experience on the Site
• To comply with legal obligations and enforce our Terms of Service

3. Data Sharing and Protection

We do not sell your personal data. We may share your information with trusted third parties strictly out of business necessity, such as our authorized technicians and service platforms, to successfully fulfill your service requests.

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We respect international ISO standards in our operations, including data safety and confidentiality.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files stored on your device that help with analytics and site functionality. You can control cookie preferences through your browser settings.

5. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated policy.

6. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: